Terms & Conditions
While every effort is made to supply your order as shown on our website there will be times when certain products are unavailable and will need to be substituted. This will be done in a way that is sympathetic to the individuality of the product chosen.
All flowers are guaranteed for 7 days when care is take to condition your flowers on arrival as specified on your enclosed care card. Please be sure to use a ‘sharp’ knife or scissors taking care not to squash stems as you cut. If flower heads go over it will be because they are not drinking and will need to be re-cut and put into fresh water. Cutting on the slant will give each flower a greater surface area capable of taking up water.
If your flowers do not arrive in good condition please get in touch and arrangements will be made for their replacement.